| How many people do you have on your tours and what age groups? | We have small groups of 10-15 people on our tours and the ages range from 18 - 65+ years old. | | Do you include airfares in your tour? | No, we do not include airfares as people are arriving at different times and may be travelling to other destinations before or after the tour. | | Do I need Travel Insurance for this tour? | Yes, Travel Insurance is mandatory to attend our tours and we recommend that you take out full travel insurance at time of booking and paying deposit, as it is non refundable. We will need the policy number to accept your booking. The policy must cover personal accident, sickness, dental, accidental loss of, or stolen baggage and monies, loss of deposit, payment and cancellation fees and curtailment expenses. A Waiver form must be signed by all clients, before the final payment is made. If you do not have full Travel Insurance, Lil' Italian Holidays will not be liable for any financials or other losses. | | What level of fitness is recommended? | A medium level of fitness is required for our tour, although you should be aware that Italy has many cobblestoned streets and many stairs in some places, therefore, it is recommended to wear comfortable walking shoes and to be aware there can be days where there is a lot of walking. | | How do I book? | Once you have decided on the tour, all you need to do is fill out the Tour Application Form with your details and we will check availability and contact you by email. If you choose to book, a non refundable deposit of $500 per person is required within 14 days of making the booking, to secure your reservation. A second non refundable deposit of 50% of the total cost is required 100 days before commencement date of the tour. Failure to pay the deposit on time may result in your booking being cancelled. Italian hotels require a non refundable deposit for group tours. The remaining balance of 50% must be paid in cleared funds at least 60 days before the commencement of the tour. (Please refer to Terms & Conditions for full details) If for any reason the tour is cancelled by Lil' Italian Holidays all monies paid will be returned to the client. |
| | Do I need to reserve the tour early? | Yes, we recommend that you book in early as numbers are limited because of our small groups. This tour runs in the high season in Italy and the confirmation and non refundable payments of accommodation are required 3-4 months before the commencement date of the tour. | | Do your guides speaks English? | Yes, all our expert guides speak English and can assist you with any concerns you have at any time throughout the tour. | | What currency is used in Italy? | The Euro is used throughout Italy. | | Will there be changes to the itinerary? | Every effort will be made to adhere to the advertised itinerary. However, if at any time, unforeseen circumstances arise, we reserve the right to make suitable changes at any time throughout the tour, including hotels, mode of transport, visiting islands in dangerous conditions and other activities. | | Who do I need to advise of my travels? | Before departing on your journey from Australia, it is advised that you register your travel plans on smarttraveller.gov.au to ensure that they are aware of your whereabouts in case of an emergency, whether it be a natural disaster, civil disturbance or family issue. | | How can I pay for the tour? | There are 2 options to pay for the tour. You can pay by PayPal which will incur a fee of 2.87% on top of the cost of the tour, which is automatically included on the PayPal option. The second option is through direct transfer which, once you have booked & we have confirmed your booking, we will pass on the transfer details. |
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